Contact Curb Customer Service
Curb Phone Numbers and Emails
Customer Service Number:
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(703) 991-2227
Customer Service:
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(929) 259-8822For Drivers
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(718) 222-0600
Curb Emails:
How to Contact Curb Customer Service?
Most Popular Number:
| Total calls: 300 | Issues resolved: 6 | Last call: Jun 22, 2025 |
Curb Customer Service Overview
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Curb Customer Service is rated at 2.3 out of 5. Consumers who contact the company are mostly dissatisfied. More commonly used way of contact is by phone.
The best phone number to call Curb is 7039912227. 74% of consumers used this number to address their issues and concerns.
The longest wait times are on Tuesday, while the shortest are on Friday. The average call time is 1 minute.
Be prepared for the call as Curb may ask you for the following information to identify you as a customer: phone number, first and last name or email.
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Curb Customer Service is rated at 2.3 out of 5. Consumers who contact the company are mostly dissatisfied. More commonly used way of contact is by phone.
The best phone number to call Curb is 7039912227. 74% of consumers used this number to address their issues and concerns.
The longest wait times are on Tuesday, while the shortest are on Friday. The average call time is 1 minute.
Be prepared for the call as Curb may ask you for the following information to identify you as a customer: phone number, first and last name or email.
People call Curb mainly because of account, shipping and delivery.
8% of the consumers who called the company’s customer support stated that their issues were resolved.
The best email to contact Curb is support@gocurb.com. 33% of customers use this email address to address their issues and concerns.
Contact Information
Curb Website:
Curb Help Center:
Corporate Office Address:
Other Info (opening hours):
Hours:
Monday - Friday: 9:00am - 5:00pm
Curb Customer Service Reviews
3 times we used the app in a matter of 15 minutes. First driver cancelled.
Second driver said he couldn't find us. Third driver called and said he was at the location. I said, 'Nope, we are a block away.' He refused to drive the block. Curb has no customer service number.
All 3 times I was charged for the fare. Terrible service.
I finally reached a human being at Curb (NOT easy) and discussed the issue.
Then I went to the bank to make sure I was credited with the refund I was owed.
The bank officer said he'd had a similar issue with Curb and had not received a refund.
I had a safety issue about the driver so much so my daughter and I exited the cab at the first stop sign and needed information about the cab I was in. I was told I had to email curb. he couldn't help me at all.
Unable to chat or talk with anyone. Unable to get an answer to my question: WHY ARE YOUR PRICES HIGHER THAN LYFT? WHY IS THE PRICE ON CURB FOR A SPECIFIC TRIP $20 WHEN A CAB PARKED IN FRONT OF A BUILDING CHARGES $5 FOR THE SAME TRIP (LYFT CHARGES $12)?
I'D LIKE A RESPONSE!
Summary of Curb Customer Service Calls
CALLS
DURATION
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call Curb?
Payments and Charges Question:
- “I don’t get paid”
- “Church twice for a ride this past Monday charged twice for a ride this past Monday”
- “Unapproved charges”
Account Question:
- “Can’t log in”
- “My curb e hail has been suspended I need help to recover it please”
- “Need my curb profile”
Shipping and Delivery Question:
- “Lost item”
- “Lost item in taxi”
- “Lost item last evening”
Request for Information Question:
- “About my payment”
- “Chase needs more information”
- “Help!”
Product/ Service Question:
- “Employee Setting Off Alarm intentionally”
- “Can't access app”
- “Complaint”
Refund Question:
- “Refund”
- “Refund for an incident on the 12/18/24 for a cab that was canceled on me, and I still got charged.”
- “Refund request”
Employment Question:
- “About 1099”
- “Not getting job”
- “Seeking employment as a part time driver”
Return/ Replace Question:
- “Incorrect taxi receipt”
- “Booked the wrong time”
- “I would like to change my phone number”
Activation/ Cancellation Question:
- “Driver canceled ride and left with my briefcase which contains my car keys hose keys and electronic devices”
- “Cancel a payment”
- “Cancel payment as driver did not turn up”
Website/ Application Question:
- “App disabled”
- “My app won’t load”
- “I am Taxi driver,,,,but my curb app is not working”
Cards Question:
- “Los wallet left my wallet in the cab.With forty nine dollars and about seven credit cards”
- “Stolen card”
- “Card not charged”
Staff Question:
- “E-HAIL Service termination”
- “I used your service in NYVery nice!I am back in Miami & need to go tomorrow from Bal Harbour area toHollywood”
Other Question:
- “About money”
- “Left wallet in cab”
- “Lost phone in taxi”
Compare Curb Customer Service To
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