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Contact Curb Customer Service

How to Reach a Person at Curb

Verified Contact Information

Customer Service Number:

  • 1-703-991-2227
Call Now
Send Message

Customer Service:

  • 1-929-259-8822
    For Drivers
  • 1-718-222-0600

Customer Service:

cs@gocurb.com
Curb Systems Support
driverpayment@gocurb.com
Driver Payment Support
driver_support@gocurb.com
For Drivers
lostandfound@gocurb.com
Lost and Found
support@gocurb.com

Media:

ads@gocurb.com
Advertising Inquiries
pr@gocurb.com
Press Inquiries

Sales/ Reservations:

sales@gocurb.com

Curb Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Call Volume by Day
sun
mon
tue
wed
thu
fri
sat
Most Popular Curb Phone Number
1 (703) 991-2227
Average Calls duration
1 minute
Most Popular Curb Email Address
support@gocurb.com
Issue Resolution Rate
Low (8% reported full resolution)
Contact Method Distribution
95% phone, 5% email
Common Reasons for Contact
Account, request for information, payments and charges
View full overview

How to Contact Curb Customer Service?

Most Popular Number:

(703) 991-2227
Total calls: 372 Issues resolved: 11 Last call: Jul 7, 2026

The phone line designated for Curb customer service can be accessed at (929) 259-8822, a toll-free avenue facilitating clients to effortlessly connect with the company's support unit throughout the United States. Initiating a call to this sequence is one of the swiftest methods for Curb clients to secure assistance within business hours. Agents are at clients' disposal, fielding calls from 9:00 AM to 5:00 PM Eastern Standard Time throughout the weekdays. Dialing this sequence is the most straightforward avenue to converse with a live customer support agent.

The established avenue for reaching out to the customer support team is through the email Curb address support@gocurb.com. Clients can employ this email conduit to develop communication with Curb's support staff, seeking clarification or resolution on issues related to their account, recent transactions, or the operation of the Curb mobile application. The support unit strives to provide timely responses to all incoming emails within a single business day. Nonetheless, it is crucial to acknowledge that pressing matters requiring immediate assistance are accorded precedence through the telephone support service.

As the central hub for Curb customer service executive leadership and essential corporate operations, the headquarters is positioned at 11-11 34th Avenue in Long Island City, New York 11106, United States. This key site is the focal point for crafting the company's overarching vision and operational approaches. For clientele desiring direct engagement with the corporate office, whether for general queries, formal communications, or sending mail or packages, this New York address offers a designated pathway for smooth interaction with Curb's management and administrative teams.

Curb customer service functions from 9:00 AM to 5:00 PM Eastern Standard Time every Monday through Friday, furnishing clients with a dependable avenue to interact with adept and attentive representatives. Within these designated hours, customers are assured of connecting with Curb's support cadre through the toll-free phone number or the exclusive support email address, granting them the flexibility to opt for the communication method aligning with their preferences.

PissedConsumer Club

Contact Information

Curb Website:

Curb Help Center:

Corporate Office Address:

Curb Mobility, LLC
11-11 34th Avenue
Long Island City, New York 11106
United States

Other Info (opening hours):

Hours:

Monday - Friday: 9:00am - 5:00pm

More contact details

Summary of Curb Customer Service Calls

484 TOTAL
CALLS
00:40 AVG CALL
DURATION
8% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Curb?

Payments and Charges Question:

  • “Driver lied about payment not going through then asked for cash”
  • “Discount”
  • “I need receipts for a trip on 02/20/25 from *** to ******”

Account Question:

  • “Because I can’t login”
  • “Can't order. Old email address, account doesn't work”
  • “I cannot access my account”

Request for Information Question:

  • “Tip added without knowing and need to know what an extra fee”
  • “Please send me a confirmation”
  • “Question about route”

Shipping and Delivery Question:

  • “Lost item”
  • “Lost item in taxi”
  • “Lost item last evening”

Product/ Service Question:

  • “Can’t access the Curb app on my new phone”
  • “Can't access app”
  • “Employee Setting Off Alarm intentionally”

Refund Question:

  • “Refund”
  • “Refund for an incident on the 12/18/24 for a cab that was canceled on me, and I still got charged.”
  • “Refund request”

Website/ Application Question:

  • “In cab currently but app not detecting”
  • “Reset phone number so app works”
  • “Problems with app no working”

Return/ Replace Question:

  • “Unable to change password or cancel existing account and open new one.”
  • “Incorrect amount charged”
  • “Incorrect taxi receipt”

Activation/ Cancellation Question:

  • “Problems with cancellation”
  • “Driver canceled ride and left with my briefcase which contains my car keys hose keys and electronic devices”
  • “Cancel a payment”

Employment Question:

  • “About 1099”
  • “Not getting job”
  • “Seeking employment as a part time driver”

Cards Question:

  • “Trying g to add new card”
  • “My card won'go thru when I want nake a reservation”
  • “Los wallet left my wallet in the cab.With forty nine dollars and about seven credit cards”

Staff Question:

  • “E-HAIL Service termination”
  • “I used your service in NYVery nice!I am back in *** & need to go tomorrow from *** area toHollywood”

Other Question:

  • “Driver tried to cheat us”
  • “Lost an item”
  • “No order”

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Frequently Asked Questions

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The primary sources for the contact information listed here are official company sources, such as their corporate website and verified social media profiles. The PissedConsumer team also uses direct data from the company or its authorized representatives when possible.

PissedConsumer does not publish unverified contact information. We mainly rely on official company websites and their verified social media pages. They are regarded as authoritative sources. Our team cross-checks every update and conducts thorough risk screening. Whenever possible, we use contact details that companies or their official representatives give us. If so, everything stays current. If customers or businesses report incorrect contact information, we start a validation process and cross-reference the details with trusted third-party sources.

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