Curb
Curb Overview
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Curb has 2.7 star rating based on 19 customer reviews. Consumers are mostly neutral.
- Rating Distribution
Pros: App works well, Convenient, Way better then uber or lyft in major cities.
Cons: App is not user friendly, Deceitful driver, Driver no show but charged my card.Recent recommendations regarding this business are as follows: "Run away, don’t use the app, hail a taxi the old fashioned way.", "Tell customers to stay at the location that appear on my Taxi's screen and also don't ask to drop off at a different location.", "Make sure Driver drops you off at the sphere taxi drop off mine did not left me to walk a half a mile", "No way of contacting anyone if something is wrong", "Check your account to ensure you wasn't charged.".
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Curb has 2.7 star rating based on 19 customer reviews. Consumers are mostly neutral.
- Rating Distribution
Pros: App works well, Convenient, Way better then uber or lyft in major cities.
Cons: App is not user friendly, Deceitful driver, Driver no show but charged my card.Recent recommendations regarding this business are as follows: "Run away, don’t use the app, hail a taxi the old fashioned way.", "Tell customers to stay at the location that appear on my Taxi's screen and also don't ask to drop off at a different location.", "Make sure Driver drops you off at the sphere taxi drop off mine did not left me to walk a half a mile", "No way of contacting anyone if something is wrong", "Check your account to ensure you wasn't charged.".
Most users ask Curb for the refund as a solution to their issues.
Review authors value the most Website and Location. Consumers are not pleased with Customer service and Diversity of Products or Services. The price level of this organization is medium according to consumer reviews.
Top Curb Reviews
"Lost item"
I'm not pissed. I just lost a red credit card case. Please let me know it its found Thank you for your help je
"Unapproved charges"
3 times we used the app in a matter of 15 minutes. First driver cancelled. Second driver said he couldn't find us. Third driver called and said he was at the...
New York, New York
Left wallet in cab
I would like someone to contact me at 716-308-**** I left my wallet in the backseat of a cab from JFK to Massapequa best Western Bell Harbor Inn 5080 Sunrise Highway, June 16 today at about 12:30 PM
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerUnapproved charges
3 times we used the app in a matter of 15 minutes. First driver cancelled.
Second driver said he couldn't find us. Third driver called and said he was at the location. I said, 'Nope, we are a block away.' He refused to drive the block. Curb has no customer service number.
All 3 times I was charged for the fare. Terrible service.
- Drivers try to rip you off
Preferred solution: Full refund
User's recommendation: Run away, don’t use the app, hail a taxi the old fashioned way.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerTaxi dropped off at wrong place
My driver did not drive us all the way to the sphere. He left us halfway there and pulled away.
I want my $19.12 back. 516-984-****. I was charged on my credit card.
I needed somebody to get back to me. Text me, email me, Jordan 0919@***.com, or the phone number to text.
- Deceitful driver
Preferred solution: Full refund
User's recommendation: Make sure Driver drops you off at the sphere taxi drop off mine did not left me to walk a half a mile
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New York, New York
Resolved: Seeking refund for incorrect charge from Curb
Company fixed the issue and I have been provided with full refund. Look very carefully at your receipt at the end of your ride, and don't leave the cauntil you have verified it's conrrect.
I finally reached a human being at Curb (NOT easy) and discussed the issue.
Then I went to the bank to make sure I was credited with the refund I was owed.
The bank officer said he'd had a similar issue with Curb and had not received a refund.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerE-HAIL Service termination
My e-hail service was terminated without providing me with the exact information on the reasons for the termination or an opportunity to give my account of the incidents that may have been the cause of termination. The case could be that the customers are in error and have made spurious claims.
Preferred solution: I'm a taxi driver who wants to have my E-hail service reinstated, until the matter of my termination has been explained in detail and I am given an opportunity to explain account of the incidents causing termination.
User's recommendation: Tell customers to stay at the location that appear on my Taxi's screen and also don't ask to drop off at a different location.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Chicago, Illinois
Charges
The driver took me to OHare airport when I said Midway! Then I had to pay!! I missed my flight and had to rebook.
Brooklyn, New York
Receipt request
I took a ride from 240 E. 38 street to
214 Garfield place Brooklyn on March 31 between 1&2 pm which cost over $49.
In order to be reimbursed by MTA I must submit a receipt which I forgot to ask the. Last 4 digits of the card used is 6750 and the first digit is 4
If you require additional information my # is 917 545 **** the driver was a Polish guy.
Los Angeles, California
Driver never came, had to switch to Lyft
we almost missed our flight, as CURB app said driver was 3. minutes away-then started Searching for Drivers!!!
Houston, Texas
Driver never came, had to switch to Lyft
driver supposedly was 3 minutes from pickup, then the CURB app said searching for driver!!! driver was overdue when I cancelled
Chicago, Illinois
Cancel payment as driver did not turn up
No notifications came through from Curb to let me know the driver was on its way. I could not contact him to let him know where to pick me up as I live in a large building.
I could not call curb and speak to anyone. I had to call a Lyft and of course the driver arrived and only called me then.
He got angry when I said I tried to cancel because I did not know he was on his way. This was for a hospital appointment so I will not use again!
User's recommendation: No way of contacting anyone if something is wrong
Redmond, Washington
Refund for an incident on the 12/18/24 for a cab that was canceled on me, and I still got charged.
I was waiting to be picked as normal, and I had three cabs cancel on me. I was then still charged for a ride that never picked me up.
User's recommendation: Check your account to ensure you wasn't charged.
Islip, New York
Lost bag
Left diaper bag in front seat l. Black alo bag
Need to locate driver to call please help has all baby stuff and personal took cab 1/4/25
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Chicago, Illinois
Terrible terrible terrible...can't contact anyone. No chat, no person. What is wrong with you? I wanted Curb, ended up with Lyft.
Make it possible to talk to someone! Create a website that works. Post how you set up travel prices...higher than Lyft as it stands!
User's recommendation: Try, but don't expect much.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Chicago, Illinois
Charges
Unable to chat or talk with anyone. Unable to get an answer to my question: WHY ARE YOUR PRICES HIGHER THAN LYFT? WHY IS THE PRICE ON CURB FOR A SPECIFIC TRIP $20 WHEN A CAB PARKED IN FRONT OF A BUILDING CHARGES $5 FOR THE SAME TRIP (LYFT CHARGES $12)?
I'D LIKE A RESPONSE!
Boston, Massachusetts
Lost item
I'm not pissed.
I just lost a red credit card case. Please let me know it its found
Thank you for your help je
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Reseda, California
I am a cab driver in Boston, Massachusetts and I have been paid since 10/23/24
I have looked into my account and nothing has been deposited to my account since 10/23/24. Today is 10/31/24. Whats going on
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